Thomas Cook India launches Forex services via WhatsApp. 

Forex via WhatsApp will enable customers to view live rates.

Thomas Cook (India) Limited, India’s leading foreign exchange service provider, has launched end-to-end forex transactions using WhatsApp. Customers simply need to add Thomas Cook Forex as a Whatsapp contact. Once this is done, the customer will be connected directly to an AI-enabled chatbot for prompt, 24×7 access from anywhere.

Forex via WhatsApp will enable customers to view live rates, buy and sell forex, send money abroad to their family or for overseas education fee remittances and manage their transactions – both from the comfort of their home, and while travelling overseas. Together with Thomas Cook’s Ghar pe Forex commitment of doorstep delivery in 2 hours anywhere in the country, Forex via WhatsApp ensures a simple, swift and seamless customer experience – reinforcing the brand’s India Ka Forex Specialist position. Deepesh Varma, Executive Vice-President – Foreign Exchange, Thomas Cook (India) Limited said “Our Forex Team at Thomas Cook India has consistently demonstrated innovation, agility and digital astuteness towards elevating our customer experience. Our latest launch of “Forex via WhatsApp” is yet another first mover that ensures speed, simplicity and seamless transactions on-the-go; thereby reiterating our position as #IndiaKaForexSpecialist!